# Roofing office automation

Carbon Gear Automations builds roofing office automation for roofing contractors
in the United States: missed call text back tuned for the storm wave,
claim-stage check-ins and weather notices, estimate and supplement follow-up,
and review requests the day the crew pulls off. The problem it is built around is
the claim cycle — the storm doesn't cost you the job, the wait does.

## The problem this solves

Roofing work does not trickle in. A storm crosses the county and for two weeks
the phone does not stop — inbound calls, canvass leads, referrals off the three
streets the crew is already standing on. Every one of those homeowners is
talking to somebody else too, because every other roofer is working the same
swath.

The ones lost that week are rarely lost on price. They are lost because somebody
called back first while your people were on a roof. The work does not go away. It
goes to the truck that answered.

Then the wave passes and the harder problem starts. The jobs you signed go
quiet, and not because the homeowner changed their mind: they are waiting on an
adjuster, and so are you. Weeks go by. The supplement needs a photo set somebody
took on a phone and never sent. The inspection got rained out, and nobody called
the four homeowners scheduled behind it. None of that is neglect — it is a job
that lives inside somebody else's process, and the follow-up is the first thing
to slip.

The lost jobs get counted. The waiting does not. Somebody in the shop spends the
claim cycle asking for updates nobody owes them, re-sending photographs that
were already sent, and telling homeowners the same thing every week. It is hours
of work that produces nothing, run on somebody else's clock.

## What we set up for roofing companies

Missed call text back, tuned for the wave — every call that rings out gets a
text within seconds asking for the address and what the damage looks like. In
the middle of a swath that is the difference between a list somebody can work
through and forty voicemails nobody opens until Sunday.

Claim-stage check-ins and weather notices — a job parked on an adjuster gets a
check-in on a schedule instead of on somebody's memory, so it never goes three
weeks silent. When a day gets rained out, everyone booked behind it hears about
it in one go rather than one call at a time.

Estimate and supplement follow-up — the estimate stays in front of the homeowner
through the approval wait instead of aging in an inbox, and documentation
reminders land before the adjuster meeting rather than after, while the photos
and measurements are still gettable.

Review requests the day the crew pulls off — the best moment to ask is the
afternoon the dumpster leaves and the roof looks new. The ask goes out then,
instead of a month later when the claim finally closes.

These run on the shop's own number and its own job list. Once they are set up
they keep a claim moving without anyone deciding to check on it, including Carbon
Gear. They are where a build usually starts, not the whole of what can be built.

## Who this is not for

This is not for every company. A company that chases storms with a crew it
rebuilds every season and means to keep the office thin, or an owner who would
rather add a project manager than change how jobs get tracked, is not a fit.
This is for companies where signed work already sits longer than anyone can keep
track of.

## Next step

A free operations audit that maps how a storm lead moves through the shop — first
call to final check — and shows where it stalls. Free, and there is nothing to
sign. https://www.carbongearautomations.com/contact

## Not claimed anywhere on this site

No ratings, no testimonials, no client names, no prices, and no response-time or
uptime guarantees.

## Source

https://www.carbongearautomations.com/roofing