Who we build for.
We do not turn a wrench, pull a permit, or set a condenser. We build the systems behind the shops that do — so the phone gets answered, the estimate gets chased, and the review gets asked for.
The bottleneck is the same. The shape of it isn't.
Every shop we work with has the same gap: a lead arrives, and something has to happen before it goes cold. What jams up around that gap is different in every trade.
HVAC contractors
The work does not arrive evenly. The first hot week of the year does a month of call volume in four days, and that is the exact day nobody in the office can get to the phone.
HVAC office automationPlumbing contractors
On an emergency call, speed decides it. The second callback loses the job, and it is almost never about price — it is about who picked up first.
Dispatch automationElectrical contractors
Bids go out and die in silence. Nobody owns the follow-up, and permit status lives in whoever happened to file it.
Estimate follow-upRoofing contractors
Storm work arrives in a wave and leaves just as fast. Then the jobs you signed go quiet behind an adjuster, and the follow-up is the first thing to slip.
Claim-stage follow-upRun something else?
The gap we close — a lead lands, and someone has to act on it before it goes cold — is not unique to the trades. We are expanding into other owner-operated service businesses. Tell us what you run and we will tell you straight whether we can help yet.
Free Operations Audit
See where your week goes.
We map how work moves through your shop and show you where it stalls. No obligation, and no pitch deck.